Diferencia entre revisiones de «Usuaria discusión:Jaluj/Taller Wikiquote en el hospital»

[[File:Yo edito en Wikiquote 02.jpg|thumb|We edit Wikiquote: logoBanner created for the course]]

[[File:Yo edito en Wikiquote 01.jpg|thumb|We edit Wikiquote: logoBanner created for the course]]

[[File:Yo edito en Wikiquote 03.jpg|thumb|We edit Wikiquote: logoBanner created for the course]]

[[File:Yo edito en Wikiquote 04.jpg|thumb|I edit Wikiquote: logoBanner created for the course]]

The first step was the project implementation at the hospital. It is a public hospital offering free care. The course iswas completely free for all studentspatients.

I wrote a project and showed it to the Director of the hospital, the Outpatient Director, the CordinatorCoordinator of Day Care Hospital, and the Chiefs of other Departments. I had talks with all of them,. I began writing a survey to be carried out among the staff asking if they knew about The Wikimedia's Project and trying to gauge their acceptance to this proyectproject. I also had conversations with some professionals, phisiciansphysicians, psycologistspsychologists, social workers and nurses.

The second step was to recruiterecruit participants. That was the most difficult task since the reluctancybecause of thestaff staffreluctance.

I began talking with the Chiefs of each Department to recruiterecruit participants among the patients of the School, the Day Care Center and the Adolescent Department. I had interviews with the staff of the Day Care Hospital in the morning shift and the School.

The school refused to refer students because it would require special authorization from the MinisteryMinistry of Education. The bureaucratic procedures were so many and I had to go so far that I did not start them. Day Care Hospital in the morning shift refused to refererrefer me patients, so I had interviews with the staff of the Day Care Hospital in the afternoon shift and with the Outpatients Director and the staff of the Department of Adolescence. They promised me to refer me patients but, until now, only the Day Care Hospital in the afternoon shift referedreferred patients to the course.

It was very difficult to begin the work, but I had the support of the Chief of Staff at the Department of Adolescence and he talked with the Hospital’s Director who liked the program. At first, only the Chief of Staff at the Department of Adolescence gave me a referral of one patient, so I started with only one patient. It was an ardousarduous worktask to convince professionals to gavegive referrals of patients to the course.

Each time a patient was referedreferred to me I interwiewedinterviewed him or her with questions regarding their expectations for the workshop and I took the UCLA Loneliness Scale to measure their perception of loneliness. Until now, all the patients are adults, so I do not need to ask parents or legal tutor's written permission to get data and to take photos of the participants. The elderly patients signed the written informed consents themselves.

I started with a single patient andwho asked questions that I had not thought of. Later, other patients joined the group. When the first new user was created, we started by exploring Wikimedia Commons.

I lent them a camera and we started taking photos of the hospital hoping to someday create the hospital's article in Wikipedia. I explained them how to upload themthe photos to Wikimedia Commons and we began to upload images to Wikimedia Commons. These photos have also been used for the Service's website and the hospital's blog. We created the category [[c:Category:Hospital Marcelo Torcuato de Alvear]] and, until now, 4952 new media files were uploaded in this category. Some of the photos hashave been used in the web site of the Unit of Adolescence. The banners were uploaded to other category.

I introduced them into policies and guidelines but that was so difficult to them that I've decided to go slowly. The manual of style was the most difficult item to be understand.

When we decided to starstart a new page, to avoid problems with the formal criteria, I taught them how to use the input box that we have to jump immediately to an edit page pre-filled with an appropriate template with standard Wikiquote look. I also told temthem to place the template <nowiki>{{under construction}}</nowiki>.

I began exploring and identifying the patintspatients's interests and preferences. Some patients brought books and a topic, but some did not know about what they wanted to write so sometimes I picked a topic. For example, I proposed writing about women and they created articles about women's phrases.

I taught them how to send aan User Talk message and how to interact with other users but they useddid not use it verivery littleoften. They mostly editedited alone.

When I took surveys among the staff, I asked them if they knew any Wikimedia's ProjectProjects. Most of them only knew Wikipedia as readers, but had never edited. None knew nothing about Wikimedia or Sister’sSister proyectsprojects of Wikipedia.

I took interviews with the staff of the hospital to explaineexplain to them the scopes of the proyectproject. I spoke with doctors, psychologists, psychiatrists, occupational therapists, social workers and nurses.

I was very disappointed with the results, since that I could not find even one member of the staff who knew nothinganything about the Wikimedia Foundation or Wikiquote. Some of the professionals had listenheard about Wikipedia, but they did not know that anyone can edit. All of them thought that Wikipedia wereis written by specialists. I had to explain to all of them what Wikimedia Foundation does, what is our mission, our scopes, our commitment, our work around the world, why we do believe in free knowledge and educational content. The interviews with the staff at the Day Care Hospital during the morning and the School were frustrating. They fear that the work might harm the patients.They feared it might be novice. I couldn’t believe it.

The patients did not know Wikimedia activities nor Wikiquote. When we began to look for sourced quotations from notable people with Google they used Wikipedia or Wikiquote, even if they did not know them, as a resource. I had to explaineexplain thenthem, carefully, what to do.

Some patients told that they browse the web almost everyday but they do it mostly to visit socialnetworkssocial networks like Facebook or listen to music at YoutubeYouTube. All of them have a FB account, but nobody talk to them there or give them a like, and a Gmail account but none receive any e-mail from friends.

They had never added content or information to the web. They said, for exmpleexample, «''I do not know where I can get information''», «''I do not know what I could publish''», and «''I cannot do it''».

The results of UCLA Loneliness Scale were very interesting since patients tended to lie, not on purpose, but as a kind of misrepresentation of reality. They said that they had a lot of friends but they could not name anyone. When I asked them about those friends they named facebookFacebook contacts. When I inquired more about the match with those contacts they confessed that there really was no link whatsoever. For example, a patient commented that she uploaded phrases to facebookFacebook but no one commented her posts soror gave her a like. She told me: «''I think that I write on the air, nobody reads my posts, I'm not very popular on facebookFacebook''». So even if they said that they were not alone they had no affectiveeffective relationships with peers or partners.

=== FrecuencyFrequency and duration ===

There have been changes toon the original plan, as different needs emerged in practice.

The patients uoploadeduploaded 52 photos to Wikimedia Commons. One category was created. [[c:Category:Hospital Marcelo Torcuato]] de Alvear]] at Wikimedia Commons. We are still uploading photos.

I've also created four logos and banners to use during the course that were also uploaded to Commons.

Many of the photos uploaded to Wikimedia Commons can be seen at the web page of the [http://adolescenciaalvear.com.ar/ Adolescencia Alvear Department], the article in Spanish Wikipedia [[whttps://es.wikipedia.org/wiki/Hospital_de_Emergencias_Psiqui%C3%A1tricas_Marcelo_Torcuato_de_Alvear Hospital de Emergencias Psiquiátricas Marcelo Torcuato de Alvear]] and [[w:Hospital de Emergencias Psiquiátricas Marcelo Torcuato de Alvear]] in English Wikipedia.

The course began in November taking photos, uploading in Commons, learning the principles of Wikiquote and how to access the needed information and sources. At the beginning the patients were afraid of editing or publishing so we worked with Word and we uploaded the article when they felt more secure or safe.

Some of the patients attendance was not constant. Sometimes they came and sometimes they did not come. Some patients disappeared from the course and after a while they returned. Absences were due to their own pathology. When a patient did not felfeel well he or she could not attend the course.

At the beginning, the training was held in 3 two-hour sessions per week during the morning, buybut I had to change the duration and frequency and I have to also go to the hospital during the afternoon because some of the patients from Day Care Hospital with parcialpartial hospitalization were interested and I had no support from the staff during the morning.

Another one listened to voices that told him that he would not be able to do it, that he would not know how to edit, that Wikiquote it was too difficult for him, but once the class started, after his first editionedit, he calmed down. He had a hard time having ideas, so I had to help him and guide him in every single step of the editionediting. Little by little he began to remember some steps.

Another patient, even if, at the beginning, it was very difficult for him to understand how to contribute, he improved 5 existing articles at Wikiquote and he managed to created 5 new articles. His father commented that he felt very proud about his son's achievements since he could do on the web things that the father did not know. He pointed out that he admired his son forbecause of the artcilesarticles at Wikiquote and the son felt very good with that comment. That was touching for me.

The time was used mainly to explaineexplain them basics of editing, formatting and how to add citations. It was so hard for them to understand the instructions that we wrote in Word before they could upload and publish an article.

OnIn December we began editing target articles. Later on we began to create new articles. We also created one category tag to upload the photos of the course to WikiCommons, named Category:Hospital Marcelo Torcuato de Alvear.

I teached taught them how to browse and to search an article.

I was monitoring and supervising patients's editionediting all the time. The teaching was very personalized, often working with a single patient at a time.

For one patient, the punctuation did not existed.exist; Hehe wrote as he spoke, all together. Details, like learning to use a quotation mark, were very complicated for him. I had to work very personalized to help him to understand the beginning and the endpoint in sentences.

The writenwritten project were sent to the Director of the Hospital and the Chiefs of Staff of all Departments. It was also sent to the Investigation and Teaching Committee at the hospital.

The software it was not very kind to the patients. Something that for us, veterans and "normal people", looklooks very easy, for them was extremely difficult. We also faced some difficulties with the browser, because Mozilla Firefox suddenly stopped showing the buttons and we had to go to Chrome.

I teach editing Wikipedia in the University and differentsdifferent edithathonseditathons and it is toowas much easereasier for newcomers to understand directions about editionediting. For these patients wereit was much more difficult than "normal" people to understand the instructions.

She had recently opened her heart to G'dGod, she had a born -again experience, she had converted to evangelism, God walked with her and talked with her, so now she feared that the evangelical church could read her user page and learn that she liked Korean music, something that was strictly forbidden for them. They only allowed her to listen to christian music. Even if I explained her that with the user name that she had chosen no one could recognize her, she was a bit paranoid about church members reading her user page. She never accepted to be photographed and finally she could not created one article from zero.

Obstacles and implementation issues at the hospital can be placed into fourthree categories:

The onset was delayed due to the hospital bureaucracy. The Ethics Committee was to accept the workshop and its feasibility within the hospital. I could not close the course as I wished with an event in the hospital. I needed an official permit for everysingleevery single step that I wanted to do. I could not shoot a video with the most relevantsrelevant moments of the process because I had not official permission. When I finally got the permission I shoot the video.

The second obstacle that I faced was acceptance. Only with the acceptance from the staff, the necesarynecessary support can be obtained. At the beginning there was some reluctancyreluctance from the staff who did not know well what the Foundation's projects were about. Mental health professionals have been dubious about the project. There was a lot of reluctancyreluctance among them. I had to invest long time explaining the staff of different units Wikimedia's misiónmission. I had to talk with professionals from different units to try to convince them to refer patients to the course. Most of them were very skeptical. They showed suspicion towards Wikipedia and towards the use of the internet by the patients. They said that patients already knew how to surf the web and did not need help. However, the interviews showed that patients' use of the Internet was neither productive nor healthy. There were patients trying to learn to hack or they took time to visit pages of photos of naked women.

One social worker of the Day Care Hospital of the afternoon showed interest. I had a meeting with the Chief of Unit and the whole staff and they promise mepromised to send me patients. My first patient came from the Chief of Adolescent Unit but the second was referedreferred from Day Care Hospital afternoon shift.

Technical obstacles deal with issues relating to the physical components that make up the infraestructureinfrastructure like the computers or the connectionspeedconnection speed. At the beginning, the hospital provided me a laboratory room with one desktop computer but the free wifi access didn’t work very well. We had a lot of problems so I had to use my laptop with the wifi of my Smartphone. Buy then my laptop was broken. The hospital promised me to fix the connection but it did not happenedhappen. The monitor of the computer that I was using was broken and was never repaired. I had to wait one week until they change the room to work and they allowed me to work in the consulting room with four computers. I needed a key to be able to enter in the computer cabinet but I needed a copy of the key so I do not have to depend on someone else to open the door. But we did not find a locksmith that had that key model, therefore I could not make a copy of the key. For some weeks I depended that the person who had the only key arrived that day at the hospital or was unoccupied to be able to open me.

The computers wherewere new, that was great, but the wikiwifi connection did not work all the time. The second day we had no internet connection and we had to work on Word without internet. When we had the connection was too slow and did not cover all the computers but one at a time.

|style="border: 1px solid grey;" cellpadding="0" cellspacing="0" align="center"|To upload images and videos of the course and the process to Commons

|style="border: 1px solid grey;" cellpadding="0" cellspacing="0" align="center"|5256 photos uoploaded, 1 video

|style="border: 1px solid grey;" cellpadding="0" cellspacing="0" align="center"|5 Wikipedia in Spanish article [[whttps:Hospital//es.wikipedia.org/wiki/Hospital_de_Emergencias_Psiqui%C3%A1tricas_Marcelo_Torcuato_de_Alvear Alvear|Hospital Alvear]] and 5 files at Wikipedia in English article [[whttps://en.wikipedia.org/wiki/Hospital_de_Emergencias_Psiqui%C3%A1tricas_Marcelo_Torcuato_de_Alvear Hospital Alvear]].

I created the project page on wikiquote which is growing and expanding. I could not use the twitter of the Department of Adolescence since they are not using it, but I could write an article about the project at their official website. I uploaded many photos in the FB that were seen by many people.

I also wrote about the course in my blog on WordPress. I'm preparing a poster to present at a Conference in Buenos Aires and another one to be presented at cientific conferences and at Wikimania 2017, in English and Spanish.

One of the most important outcomes that was achieved was the awareness, visibility and understanding of the Wikimedia projects among professionals. Now I can talk with members of the staff and they know what I am doing, they understand Wikimedia's missions and scopes, they know that anyone can edit Wikiquote or Wikipedia. The Chief of Staff of Adolescent Unit offered me to prepare a project to work with doctors and psychologistpsychologists teaching them how to contribute to Wikipedia on psychiatric toppicstopics.

One outcome that made me happy it was that the group of veteran editors showed a great interest in the project. They are making proposals on how to improve the project. Several users offered me to collaborate online and to help the patients.

The project had a great acceptance among the users of Wikiquote, who have offered us an incalculable support that can be seen in [https://es.wikiquote.org/wiki/Wikiquote_discusi%C3%B3n:Wikiquote_en_el_hospital this page]. I am afraid that this would not have happened if I had worked inon Wikipedia in Spanish where the level of conflict is high.

I am currently taking interviews and recruiting patients to begin a new group in April. I hope to continue with the course.

I am writing an article for the Wikimedia Foundation blog. I have also created the article [[w:Hospital de Emergencias Psiquiátricas Marcelo Torcuato de Alvear]] at Wikipedia and 5 images uploaded to Wikimedia Commons by the patintspatients were added to the article in Spanish and the article in English.

One patient commented that the most difficult situation for him it was the punctuation. He wrote as he spoke, without capital letters or minuscule letters, without any sign of punctuation. Neither commas nor end pointdots in the sentences. A long work was to teach him that the sentences have a beginning and an end, which should begin with capital letters and end with a pointdot. The patient learned to use the quotation marks and to differentiate the different levels of a sentence within a text. The idea of a beginning and an end also influences his perception of the world. He appreciated very much the fact that it was beneficial to his learning the use of grammar rules, to learn that phrases have a beginning and an end, to learn where to put the punctuation marks, to learn the use of commas and upper case differences.

I would feel very gratified if other workshops appear in other countries or in other hospitals if the foundation supports them, and I Hopehope that [[User:Saintfevrier]] will return her work with patients in Greece.